Your AV backend—documented, programmed, and project-ready
We provide end-to-end technical services for AV integrators, tradies entering automation, and builders managing smart home installs. Whether you need a one-off drawing set or full-stack backend support, we slot seamlessly into your workflow—under your brand.
1. System Design
What You Get:
- Schematics – Clear, detailed signal flow diagrams showing how every device, cable, and control point connects—built to industry best practices.
- Layouts including floor plans & elevations – Precise device locations, cable paths, and mounting points shown on architectural backgrounds for smooth site coordination.
- Rack elevations and block diagrams – Visually intuitive rack layouts, space planning, and system overview diagrams to guide assembly and install.
- Lighting control panel layouts – Wiring diagrams and physical layout plans for lighting enclosures—clearly marked, installer-friendly
Why It Matters:
Great design means faster installs, fewer mistakes, and a better end result. Every drawing is tailored to your project’s size and complexity—so whether it’s a single-room upgrade or a multi-level smart home, you’re covered from day one.
2. Documentation
What You Get:
- Device & Network Configuration Registers – Structured tables outlining device names, roles, IPs, MAC addresses, and network zones—ready for IT coordination and commissioning.
- Cable schedules and labelling charts – Clean, accurate cable runs, IDs, and destination details—designed to align with installer workflows and minimise field confusion.
- Lighting Control Schedules – Channel-by-channel breakdowns for systems like Dynalite or KNX, including relay/dimmer assignments and custom engraving specs for keypads.
- Fabrication-Ready Drawings – Technical drawings formatted and scaled for rack builds, custom panels, or enclosures—straight to the workshop with no edits needed.
- Printed Cable Labels – Pre-printed, site-ready cable markers—sorted by location, system, and rack. Delivered with install kits for immediate deployment.
- Full-size printed schematics, floor plans, elevations, and single-line diagrams—rolled and ready for the site board
- Branded Folders or Binders – Professionally assembled folders or binders containing all critical docs—clearly organised for techs and project managers alike.
Why It Matters:
Clean, consistent docs are the backbone of every install. Our deliverables are installer-ready, brand-aligned, and version-controlled—so you don’t waste time in the field.
3. Programming
What You Get:
- Control4 programming and logic flows
- Dynalite programming including custom code
- Inner Range Inception configuration
- Third-party driver integration
- Pre-programmed configs for quick deploy
- Pre-Commissioning
Why It Matters:
Programming doesn’t need to be a bottleneck. We deliver stable, field-tested programming built around your standards—or ours, if you need guidance. Always documented, always supportable.
4. Handover Packs
What You Get:
- Branded client manuals – Professionally designed manuals with your logo, tone, and formatting—covering system overviews, user instructions, and support pathways.
- Quick Reference Guides – Easy-to-follow cheat sheets for everyday use—TV control, lighting scenes, security arming, etc.—perfect for end users.
- Final-as-built documentation – Marked-up and accurate records of what was actually installed—schematics, configs, IP registers, and any last-minute changes.
Why It Matters:
Leave your clients with confidence and your installers with clarity. A proper handover pack reduces callbacks, boosts professionalism, and reinforces your brand long after the job’s done. It’s not just a nice-to-have—it’s your final impression, done right.
5. Installation Support
What You Get:
- Remote commissioning sessions – Guided setup and validation—live, with your team—ensuring systems are configured and functioning correctly before handover.
- On-demand programming tweaks – Last-minute changes? New client requests mid-install? We’ll update and push changes in real-time to keep the job moving.
- Cable or device validation support – Assistance with device addressing, network config, and cable trace issues—eliminating costly guesswork on-site.
- Clarifications during install or QA walkthroughs – Need to confirm a spec, device count, or drawing note? We’re available for fast answers during install or QA walkthroughs.
Why It Matters:
Installs don’t always go to plan—but that doesn’t mean your team has to wing it. This is your virtual tech lead, ready to step in with solutions when it counts. No full-time hire. No stress. Just smart, scalable support on tap.
6. Emergency Programming Support
What You Get:
- After-hours configuration changes
- Rapid bug fixes and logic corrections
- Immediate support for unexpected client changes on handover day
Why It Matters:
Because stuff breaks. When deadlines are tight and surprises hit, you need someone who can fix it fast — no excuses, no delays.